SHOP Application Reference Material

Application Materials

The following links are provided to assist you in completing a 2021 Self-Help Homeownership Opportunity Program (SHOP) application. These links provide additional information on program and eligibility requirements.

  1. FY 2021 SHOP NOFO
  2. Eligibility Requirements for Applicaitons of HUD’s Grant Programs
  3. General Administrative Requirements and Terms for HUD’s Financial Assistance Awards
  4. Federal Register Notice
HAC in the News

Rural Veterans and Local Nonprofits Receive Critical Housing Support

Contact: Shonterria Charleston
(202) 842-8600

Rural Veterans and Local Nonprofits Receive Critical Housing Support

Funded by The Home Depot Foundation

Washington, DC, August 16, 2021 – Veterans and their families in 10 rural communities will have better lives, thanks to The Home Depot Foundation and the Housing Assistance Council. The Foundation is awarding grants totaling $295,000 to 10 local nonprofit housing agencies around the country to preserve housing for veterans in rural America.

The grant is part of The Home Depot Foundation’s mission to improve the homes and lives of U.S. veterans and invest $500 million in veteran causes by 2025. Many veterans and their families face major housing challenges, often exacerbated by issues related to unemployment, age and service-related disabilities. The Home Depot Foundation and the Housing Assistance Council (HAC) are dedicated to giving back to those who have answered the highest call of service to our nation.

As part of its Affordable Housing for Rural Veterans (AHRV) Initiative, HAC works with The Home Depot Foundation to administer grants that bolster and support the work of rural nonprofit housing agencies to deliver critical housing support to veterans.

“HAC’s continued partnership with The Home Depot Foundation is now even more critical in strengthening the capacity of local rural organizations to build and preserve veteran housing units across rural America,” said David Lipsetz, HAC’s CEO. “Together we’ve been able to support a nimble response to the housing challenges exacerbated by the COVID-19 pandemic.”

As rural America is home to a disproportionately high number of service women and men, HAC remains deeply committed to supporting our nation’s service women and men by uplifting local nonprofits and their work to house and ensure the safe habitability of their homes and rural communities.

The grantee organizations – described below – provide a range of programs. With the grants, veterans who own homes in Alabama, Arizona, North Carolina, Louisiana, Ohio, South Carolina and Tennessee will obtain critical repair assistance. Altogether, 55 veterans and their families will benefit from these grants.

About The Home Depot Foundation 

The Home Depot Foundation works to improve the homes and lives of U.S. veterans, train skilled tradespeople to fill the labor gap, and support communities impacted by natural disasters. Since 2011, the Foundation has invested more than $375 million in veteran causes and improved more than 50,000 veteran homes and facilities. The Foundation has pledged to invest half of a billion dollars in veteran causes by 2025 and $50 million in training the next generation of skilled tradespeople through the Path to Pro program.

To learn more about The Home Depot Foundation visit and follow the Foundation on Twitter @HomeDepotFound and on Facebook and Instagram @HomeDepotFoundation.

About the Housing Assistance Council
The Housing Assistance Council (HAC) is a national nonprofit that supports affordable housing efforts throughout rural America. Since 1971, HAC has provided below-market financing for affordable housing and community development, technical assistance and training, research and information, and policy formulation to enable solution for rural communities.

About the Grantees

  • Bogalusa Rebirth, Bogalusa, LA will utilize $30,000 to provide critically needed rehabilitation for three (3) veteran homes, prioritizing women veterans and those needing wheelchair accessibility features. For additional information on Bogalusa Rebirth, visit their website at
  • Community Action Commission of Fayette County, Washington Court House, OH will utilize $30,000 to rehabilitate ten (10) veteran-owned homes with health, safety, accessibility, and critical roof repairs or replacements. For additional information on Community Action Commission of Fayette County, visit their website at
  • Community Service Programs of West Alabama, Inc., Tuscaloosa, AL will utilize $30,000 to rehabilitate six (6) veteran homes from Bibb, Dallas, Fayette, Hale, Green, Lamar, Perry, Pickens, or Sumter counties. For additional information on Community Service Programs of West Alabama, Inc., visit their website at
  • Creative Compassion, Inc., Crossville, TN will utilize $30,000 to provide critically needed home repairs for five (5) veterans through partnerships with local Department of Veteran Affairs assistance offices and veteran-focused nonprofits in Cumberland and Fentress counties. For additional information on Creative Compassion, Inc., visit their website at
  • Appalachia Service Project, Johnson City, TN will utilize $30,000 to provide four (4) veterans with critical repairs and/or assist in constructing new homes for homeless veterans in Central Appalachia. For additional information on Grants and Strategic Corporate Partnerships Appalachia Service Project, visit their website at
  • Habitat for Humanity Orange County, Chapel Hill, NC will utilize $25,000 to support the repair of four (4) rural veteran homes in Orange County, NC. For additional information on Habitat for Humanity Orange County, visit their website at
  • Home Works of America, Columbia, SC will utilize $30,000 to assist ten (10) veteran homeowners with critical roof replacements. For additional information on Home Works of America, visit their website at
  • White Mountain Apache Housing Authority, Whiteriver, AZ, will utilize $30,000 to support the rehabilitation of three (3) veteran owned units on the Fort Apache Reservation. For additional information on White Mountain Apache Housing Authority, visit their website at
  • Wilmington Area Rebuilding Ministry, Inc., Wilmington, NC, will utilize $30,000 to support the repair of five (5) veteran owned homes in their service area. For additional information on Wilmington Area Rebuilding Ministry, Inc., visit their website at


HAC to Expand Work with Community Facilities

For fifty years, the Housing Assistance Council (HAC) has helped build homes and communities across rural America. Now, we’re working to expand our footprint by working with more communities to develop and rehabilitate community facilities.

Community facilities—such as parks, libraries, hospitals, and childcare centers—provide public services for everyone, making neighborhoods a better place to call home. They not only cultivate a feeling of belonging; they also provide tangible benefits for residents. As HAC’s Director of Training and Technical Assistance, Shonterria Charleston, puts it, “building rural communities is about more than houses. It’s about building the places where people learn, where they grow, and where they get their healthcare.”

Thanks to two grants from the US Department of Agriculture, HAC will work with small towns, including those affecting by natural disasters, to build and rehab much-needed community facilities. In fact, HAC is hiring a Community Facilities Housing Specialist to help us do this work by providing technical assistance to rural organizations. You can learn more about the position here.

How HAC’s Loan Application Packaging Training Supports Homeownership

HAC in the News

HAC and rural CDFIs receive “massive” $353 million investment

The US Treasury announced it is investing $1.25 billion of COVID-19 relief funds in Community Development Financial Institutions (CDFIs). We are excited to announce that the Housing Assistance Council (HAC) has received the maximum award: $1,826,265.

HAC will invest our $1.8 million award through our Loan Fund to support affordable housing organizations across rural America. As Eileen Neely, director of HAC’s Loan Fund explains, “$1.8 million means we can invest in more rural communities and help more low-income Americans get housed.”

Overall, the US Treasury is awarding $353 million to rural CDFIs. “This massive investment in rural CDFIs will help unlock the potential of rural communities,” said David Lipsetz, President & CEO of the Housing Assistance Council. “We are thrilled for the opportunity to expand our work for disinvested rural communities.”

Everyone deserves a safe, decent, and affordable place to call home. This award strengthens HAC’s work to make that vision a reality for rural America.

Our Work

A celebration of Black history and Black families

February is Black History Month. At HAC, we observe this important time by reflecting on the history of Black Americans and the contributions they’ve made to our communities for more than 400 years . Black history matters. Tragically, just as America has silenced and ignored Black voices, we have omitted Black history.

Even today, we often leave Black Americans out of our conception of rural America. Racial minorities represent 23% of rural America, yet they make up almost 60% of the population of rural counties with persistent poverty. These are the communities HAC serves, and we stand steadfast in our commitment to them. Every day, our work helps the most underserved rural communities meet their housing needs.

The Association for the Study of African American Life and History, the founders of Black History Month, have named this February’s theme to be The Black Family: Representation, Identity, and Diversity. While community developers build houses, it’s families that make them into homes. Our work has supported Black families build community and access the safe, affordable housing they deserve for decades.

We’re excited to take this month to celebrate Black families and their contributions to rural America. This month, we’ll be highlighting our work with Black communities and sharing more about our ongoing commitment to them. For 50 years, HAC has helped build homes in the most rural and poorest places in America. Our work is driven by a commitment to making the more just and equitable world we dream of. Still, there is much work to be done to realize that dream of true equity and justice. We hope you’ll join us in that work.

Our Work

HAC Awarded Nearly $1.3 Million in SHOP Funding

Last week, the US Department of Housing and Urban Development announced it has awarded the Housing Assistance Council almost $1.3 million under its Self-Help Homeownership Opportunity Program (SHOP). Under the self-help model, homebuyers contribute hundreds of hours of labor as “sweat equity” instead of a down payment, making their new home more affordable.

HAC will lend this $1.3 million to organizations around the country building affordable self-help homes in rural communities. In fact, our lending will help finance the land purchase and infrastructure improvements necessary to build at least 69 self-help homes for low-income families.

If the borrowers meet their production goals, up to 90% of the loan can be forgiven.  This forgiveness frees up more funding for the organization to make the homes even more affordable, establish a revolving loan fund, or fund future self-help housing development. We are thankful for the opportunity to continue investing in the organizations making more affordable housing for rural America.

White Mountain Apache Housing Authority Serves its Veterans

The White Mountain Apache Housing Authority (WMAHA) helps the members of the White Mountain Apache Tribe to overcome their individual housing needs. Of these, almost 500 are U.S. military veterans. Working in the Fort Apache Indian Reservation located in eastern central Arizona, WMAHA serves the 16,000 enrolled members of the White Mountain Apache Tribe and strives to ensure that every tribal member has safe housing they can afford. The Housing Assistance Council (HAC) is proud to be a partner of WMAHA and their amazing work. In 2018, we awarded a $30,000 grant through The Home Depot Foundation‘s Veteran Housing Grants Program to WMAHA to help support their veterans. In celebration of Veterans Day and Native American Heritage Month, we’d like to highlight just a few of the many ways the White Mountain Apache Housing Authority serves the veterans of the White Mountain Apache Tribe.

Before rehab of a veteran’s home completed by WMAHA in 2018 

Before rehab of a veteran’s home completed by WMAHA in 2018

After rehab of a veteran’s home completed by WMAHA in 2018 

After rehab of a veteran’s home completed by WMAHA in 2018

Before and after of a rehab of a veteran’s home completed by WMAHA in 2018 


As many veterans know, service doesn’t end when you’re discharged. It’s a value that is carried for a lifetime. For WMAHA, service is key to the mission. The Veteran Home Rehabilitation Program serves those who have served our country. Many of the low-income Apache veterans the Housing Authority assists are in desperate need of multiple, expensive repairs to make sure their homes are safe, accessible, and livable. But without the ability to make these repairs themselves, many veterans need help.

Over the last eight years, the White Mountain Apache Housing Authority has rehabilitated (or in one case built!) 19 homes for their veterans, each of which required multiple major repairs for health, safety, and accessibility. All of this was performed at no cost to the veteran or their family. Last year WMAHA was able to set a record with 5 rehabilitations.

Making sure their veterans have safe and healthy homes is a point of pride for WMAHA and for the entire White Mountain Apache community. After all, WMAHA doesn’t work alone: each rehabilitation is made possible by scores of volunteers. As the team from WMAHA explains, “the number of volunteers who come and help with demolition and construction cleanup during the projects” is a testament to the rehabilitation program’s “impact on the community.” From the Housing Authority to everyday members, including community partners, the White Mountain Apache Tribe takes care of its veterans. By taking care of those who took care of us, WMAHA is serving both its community and the broader community of veterans nationwide.

The COVID pandemic has hit many Native communities particularly hard, and tragically, the White Mountain Apache are no exception. During the pandemic, unemployment, which usually runs 80% according to WMAHA, has far surpassed that amount, and food insecurity is “at a critical level.” Many of the low-income veterans WMAHA assists don’t have a way to pick up food from the local food bank, so the Housing Authority is starting to deliver the food boxes itself. Not content to just help house their veterans, WMAHA is committed to improving their quality of life.

Caring for veterans extends outside the home, too. For WMAHA, ensuring their veterans have access to the Veterans Affairs benefits they deserve is a critical mission. With 1.67 million acres, the Fort Apache Indian Reservation is large and rural. This creates challenges for many of the Tribe’s low-income veterans. Many of the nearest VA hospitals are hundreds of miles away, which makes even getting to routine appointments incredibly difficult. This distance makes it so challenging to receive disability ratings, see specialists, and make necessary appointments that, according to Barb Connerley, a consultant who works with WMAHA, “many of the veterans…do not know what VA benefits are available to them.”

This veteran’s home was in such disrepair the team from WMAHA decided to tear it down and start from scratch.

This veteran’s home was in such disrepair the team from WMAHA decided to tear it down and start from scratch.

This veteran’s home was in such disrepair the team from WMAHA decided to tear it down and start from scratch.

This veteran’s home was in such disrepair the team from WMAHA decided to tear it down and start from scratch.

This veteran’s home was in such disrepair the team from WMAHA decided to tear it down and start from scratch.

The White Mountain Apache Housing Authority has created a solution to help connect their veterans to the VA medical care they earned through their service. Since 2017, the White Mountain Apache Tribe Department of Transportation has operated Fort Apache Connection Transit (FACT), a 2-route bus system serving 12 stops across the Reservation. While this system doesn’t provide access to the nearest VA hospitals, the Housing Authority recently began repurposing one of their buses to transport veterans to their VA appointments. Multiple times a month, WMAHA will be providing veterans with a bus ride to their appointments and back home. They even take the time to help the veterans complete their paperwork to file for VA benefits.

For the trip, WMAHA provides their veterans with water, snacks, masks, and COVID safety information. They hope that this program can also serve as a teaching event, helping their veterans learn more about COVID safety as well as how to access their VA benefits. The program’s strength is its ingenuity—bringing together transit, healthcare, and informational services—in solving a critical problem for the Tribe’s veterans. Thanks to the White Mountain Apache Housing Authority, veterans living on reservation now have access to the critical VA healthcare they’ve earned through their service.

Many veterans return from their service to find it difficult to access the resources of their communities, including housing. Tragically, Native communities are overrepresented among persistent poverty counties, making these resources even harder to access. The Housing Assistance Council is committed to helping build community resources for housing where they’re needed most. Partners like WMAHA help us give back to our veterans and uplift Native communities. As Barb Connerley puts it, the Tribe’s veterans “have a proud tradition of military service and sacrifice.” The work of the White Mountain Apache Housing Authority pays respect to that service and sacrifice through service, care, and ingenuity of its own.

HAC Seeks Proposals for Housing Projects Serving Rural Veterans

January 2017

homedepotfoundationlogoSupported by The Home Depot Foundation, grants will go to nonprofits, tribally designated housing entities, and housing authorities serving veterans at or below 80% of area median income in rural areas. Projects may be new construction or rehab, temporary or permanent housing, in progress or beginning within 12 months. Letters of Interest are due Feb. 3, 2017.

ELIGIBILITY. The applicant must be a 501(c)(3) nonprofit organization, tribally designated housing entity (TDHE), or housing authority acting as a nonprofit, that serves veterans at or below 80% of area median income. RURAL SERVICE AREA. The applicant must apply to support programs working in nonmetropolitan areas or in counties that meet the USDA definition of rural for housing (Sec. 520 of the Housing Act of 1949). Please check the USDA Property Eligibility Site,, to determine rural eligibility.

Contact Shonterria Charleston, Program Manager, 404-892-4824.

HAC Names Shonterria Charleston Director of Training and Technical Assistance

Jeff MosleyThe Housing Assistance Council would like to thank Jeff Mosley for over nine years of service to rural America at HAC. As the Director of HAC’s Training and Technical Assistance Division, he helped guide thousands of person-hours and millions of dollars to develop communities in need. Jeff leaves for New Zealand as a 2018 Ian Axford Fellow in Public Policy, a prestigious opportunity. Jeff’s work will focus on how underserved communities access capital for developing affordable housing and community facilities, while also looking at capacity building support resources for community-led organizations.

Shonterria CharlestonHAC is also pleased to announce that our own Shonterria Charleston will step into the Director of Technical Assistance and Training position. In a career spanning several positions at HAC, Shonterria has brought tremendous knowledge, enthusiasm and dedication to her work. In her most recent position as Program and Training Manager, she oversaw HAC’s RCDI program, Veterans Initiative and training activities. Having served in the Army, Shonterria champions and cares deeply about the many issues and challenges veterans encounter. She also speaks movingly about how her role as a mom and daughter deepens her commitment to rural housing and social issues.

As the Director, Shonterria will supervise the division and HAC’s regional offices. She will direct our work on site in rural communities; and manage various grants and initiatives from her office in Georgia. Shonterria will also lead us in preparing for HAC’s 2018 national conference.

David Lipsetz, HAC’s Executive Director, said, “I have no doubt that her enthusiasm and professional talent will continue to serve HAC well, strengthen our relationships with rural-serving partners and allow us to effectively serve the needs of rural communities.”

Please join the HAC in welcoming Shonterria into this new role.