Rural Response Guide

Rural Resilience in the Face of Disaster - Flood Image

Central Appalachia Floods Rural Response Guide

Central Appalachia Floods

In Eastern Kentucky rainfall began on Friday, February 14, 2025, which led to devastating flooding throughout the area over the weekend. The severe storms and flooding also impacted Southwest Virginia, Tennessee, and West Virginia. Thousands have been left without power after the storms. HAC offers the following resources with information for communities and organizations dealing with loss and damage from the recent flooding: Rural Resilience in the Face of Disaster site and Disaster Response for Rural Communities Guide 

In response to the flooding, President Trump approved an emergency declaration for the state of Kentucky. The action authorizes the Federal Emergency Management Agency (FEMA) and the Department of Homeland Security to coordinate disaster relief efforts. In addition to these resources, the Kentucky National Guard has assisted with the evacuation of residents. 

Resources for Individuals

If you or your family have been affected by the recent flooding, or wish to help victims, organizations like The American Red Cross, Appalachian Regional Healthcare (ARH) Foundation Relief Fund, and The United Way of Southern West Virginia have resources available. If you are in need of emergency, transient housing, you can text SHELTER and your Zip Code to 43362 (4FEMA) to find where the shelter closest to you is located. 

Apply for FEMA Assistance by registering online at www.DisasterAssistance.gov. FEMA Disaster Assistance Helpline answers questions about the help offered by FEMA, how to apply for assistance, or the information in your account. 

Toll-free helpline: 1-800-621-FEMA (3362) For hearing impaired callers only: 1-800-462-7585 (TTY) 1-800-621-3362 (Video Relay Service) Operators are multilingual and calls are answered seven days a week from 7 a.m. to 11 p.m. ET 

American Red Cross Disaster Service: For referrals and updates on Red Cross shelter services in your area, locate a local Red Cross office through: https://www.redcross.org/find-help or by calling 1-800-RED CROSS (1-800-733-2767) The Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support and health services like first aid. Trained Red Cross workers often meet one-on-one with families to develop individual plans and identify available resources to help aid recovery. 

EMERGENCY MANAGEMENT AGENCIES

Kentucky  

Kentucky Emergency Management  

Phone: (800) 255-2587 

https://kyem.ky.gov/Pages/contact.aspx 

 

Tennessee 

TN Emergency Management Agency  

Phone: (615) 741-0001 

https://www.tn.gov/tema.html  

 

Virginia 

Virginia Department of Emergency Management  

Phone: (804) 267-7600 

https://www.virginia.gov/agencies/department-of-emergency-management/ 

 

West Virginia  

West Virginia Emergency Management Division  

Phone: (304) 558-5380  

https://emd.wv.gov/Preparedness/Pages/Emergency-Information-.aspx 

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT STATE FIELD OFFICES

Kentucky 

Louisville Field Office 

601 W Broadway, Room 110 

Louisville, KY 40202 

Phone: (502) 582-5251 

 

Field Office Director: Charles E. President Jr.  

https://www.hud.gov/ky#LocalOffice 

 

Tennessee 

Knoxville Field Office 

US Department of Housing and Urban Development
John J. Duncan Federal Building
710 Locust Street, Suite 300
Knoxville, TN 37902-2526 

Phone: (865) 545-4370 

 

Field Office Director: Walter N. Perry 

https://www.hud.gov/states/tennessee#LocalOffice 

 

Virginia 

Richmond Field Office 

600 East Broad Street, 3rd Floor
Richmond, VA 23219-4920 

Phone: (800) 842-2610 

 

Field Office Director: Carrie S. Schmidt 

https://www.hud.gov/va#LocalOffice 

 

West Virginia 

Charleston Field Office 

414 Summers St 

Charleston, WV 25301 

Phone: (304) 347-7000 

 

Field Office Director: Julie Alston 

https://www.hud.gov/wv#LocalOffice 

USDA RURAL DEVELOPMENT STATE OFFICES

Kentucky 

771 Corporate Drive, Suite 200 

Lexington, KY 40503 

Phone: (859) 224-7300 

https://www.rd.usda.gov/ky 

Tennessee 

441 Donelson Pike, Suite 310
Nashville, TN 37214 

Phone: (615) 783-1300 

https://www.rd.usda.gov/tn 

Virginia 

1606 Santa Rosa Road, Suite 238
Richmond, VA  23229 

Phone: (804) 287-1500  

https://www.rd.usda.gov/va 

West Virginia 

1550 Earl Core Road, Suite 101 

Morgantown, WV 26505 

Phone: (800) 295-8228 

https://www.rd.usda.gov/wv