Rural News

Jennifer Emerling / There Is More Work To Be Done

Eastern Kentucky Flooding Disaster Guide

Since July 26th southeastern Kentucky has seen some of the worst flooding in the state’s history, according to Kentucky Gov. Andy Beshear. The region has received about 12 inches of rain with another two expected on Friday. So far 15 fatalities have been reported and hundreds are trapped in flooded areas. Hundreds of homes are expected to be destroyed by this flood, along with vital infrastructure in many towns and rural areas. This disaster is ongoing, and the full impacts have not been assessed yet. HAC offers the following guide as a source of information for individuals and families dealing with direct housing loss and damage from the rain and flooding. For more information, please see HAC’s disaster resources: Rural Resilience and Disaster Response for Rural Communities Guide.

If your house is inaccessible or currently uninhabitable, emergency, transient housing will likely be made available to provide immediate shelter for those in need. Organizations and resources available to assist with emergency transient housing in previous similar disasters include the Red Cross, Salvation Army, Church World Service, Mennonite Disaster Service, and state- and city-run emergency shelters. If you are in need of emergency, transient housing, you can text SHELTER and your Zip Code to 43362 (4FEMA) to find where the shelter closest to you is located.

FEMA makes available temporary assistance funding for residents of counties affected by flooding. Temporary assistance can include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster. To see if you are eligible for funding, you can apply online at or call FEMA’s toll-free helpline at 1-800-621-FEMA(3362). When applying, make sure to have a pen and paper as well as the following information: your social security number, current and pre-disaster address, a telephone number where you can be contacted, insurance information, total household income, a routing and account number from your bank if you are interested in having disaster assistance funds transferred directly into your bank account, and a description of your losses that were caused by the disaster.


Please keep in mind the following safety protocols for flooding:

  • Only call 911 if you have an immediate need for medical attention or evacuation assistance.
  • If you can’t get through to 911 on first try, keep calling.
  • DO NOT DRIVE through high water and DO NOT DRIVE AROUND BARRICADES! Just 2 feet of water can sweep your vehicle away.
  • DO NOT WALK through flood waters. Just 6 inches of moving water can knock you down.
  • If your home floods, STAY THERE. You are safer at home than trying to navigate flooded streets on foot.
  • If floodwaters rise around your car but the water is NOT MOVING, abandon the car and move to higher ground. Do not leave the car and enter MOVING water.
  • STAY AWAY from streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.
  • MOVE important items – especially important documents like insurance policies – to the highest possible floor. This will help protect them from flood damage.
  • DISCONNECT electrical appliances and do not touch electrical equipment if you are wet or standing in water. You could be electrocuted.

This flooding event is a reminder that all residents in this area should carry flood insurance. Contact your insurance agent for more information about purchasing flood insurance or visit the National Flood Insurance Program at or call 1-888-379-9531. Please keep in mind that new insurance policies take 30 days to go into effect.

If your home has experienced damage, remember to check the outside of your home before you enter. Look for loose power lines, broken or damaged gas lines, foundations cracks, missing support beams, or other damage. It may be safest to ask a building inspector or contractor to check the structure before you enter. Do not force jammed doors open, as they may be providing needed support to the rest of the home. Sniff for gas to ensure there are no natural or propane gas leaks. If you do have a propane tank system, make sure to turn off all valves and contact a propane supplier to check the system before you use it again. Check floors and ceilings to ensure they are not sagging from water damage. This can be especially hazardous. Take photographs of any damage as you may need them for insurance claims or FEMA claims later on.


Apply for FEMA Assistance by registering online at FEMA Disaster Assistance Helpline answers questions about the help offered by FEMA, how to apply for assistance, or the information in your account.

Toll-free helpline: 1-800-621-FEMA (3362)
For hearing impaired callers only:
1-800-462-7585 (TTY)
1-800-621-3362 (Video Relay Service)
Operators are multilingual and calls are answered seven days a week from 7 a.m. to 11 p.m. ET

American Red Cross Disaster Service: For referrals and updates on Red Cross shelter services in your area, locate a local Red Cross office through: or by calling 1-800-RED CROSS (1-800-733-2767)
The Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support and health services like first aid. Trained Red Cross workers often meet one-on-one with families to develop individual plans and identify available resources to help aid recovery.

Kentucky Housing Corporation
1231 Louisville Road, Frankfort, KY 40601
Phone: 800-633-8896 (KY only)


Gene Snyder Courthouse
601 W. Broadway, Room 110
Louisville, KY 40202
Phone: (502) 582-5251
Fax: (502) 582-6074
TTY: (800) 648-6056
Email: Customer Service


Thomas Carew, State Director
771 Corporate Drive, Suite 200
Lexington, KY 40503
Phone: (859) 224-7300
Fax: (855) 661-8335

Kentucky Emergency Management
100 Minuteman Pkwy, Frankfort, KY 40601
Phone: (800) 255-2587