Tag Archive for: disaster guide

Ohio River Valley and Mississippi Valley Floods Rural Response Guide

Rural Response Guide

Ohio River Valley and Mississippi Valley Floods

Heavy rainfall led to extreme flooding throughout the states along the Ohio River Valley and the Mississippi Valley beginning on Wednesday, April 2, 2025. Flash flood emergency and tornado warnings were issued through the following Saturday in Arkansas, Mississippi, Tennessee, and Kentucky. In response to the storms, the governors of Arkansas and Kentucky declared a state of emergency. President Trump approved the governor of Kentucky’s request for an emergency disaster declaration which allowed for Federal Emergency Management Agency (FEMA) assistance to be made available in Kentucky. The Housing Assistance Council (HAC) offers the following resources with information for communities and organizations dealing with loss and damage from the recent flooding: Rural Resilience in the Face of Disaster site and Disaster Response for Rural Communities Guide.

In response to the flooding, the National Weather Service issued Flash Flood Emergencies in multiple states. The American Red Cross of Utah’s disaster team deployed to the affected states to provide recovery and rescue efforts.

If you or your family have been affected by the recent flooding, or wish to help victims, organizations like The American Red Cross, All Hands and Hearts, and The Salvation Army have resources available. If you are in need of emergency, transient housing, you can text SHELTER and your Zip Code to 43362 (4FEMA) to find where the shelter closest to you is located.

Apply for FEMA Assistance by registering online at www.DisasterAssistance.gov. FEMA Disaster Assistance Helpline answers questions about the help offered by FEMA, how to apply for assistance, or the information in your account.

Toll-free helpline: 1-800-621-FEMA (3362) For hearing impaired callers only: 1-800-462-7585 (TTY) 1-800-621-3362 (Video Relay Service) Operators are multilingual and calls are answered seven days a week from 7 a.m. to 11 p.m. ET

American Red Cross Disaster Service: For referrals and updates on Red Cross shelter services in your area, locate a local Red Cross office through: https://www.redcross.org/find-help or by calling 1-800-RED CROSS (1-800-733-2767) The Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support and health services like first aid. Trained Red Cross workers often meet one-on-one with families to develop individual plans and identify available resources to help aid recovery.

EMERGENCY MANAGEMENT AGENCIES

Arkansas

Arkansas Division of Emergency Management

Phone: (501) 683-6700

https://dps.arkansas.gov/emergency-management/adem/

Kentucky

Kentucky Emergency Management

Phone: (800) 255-2587

https://kyem.ky.gov/Pages/contact.aspx

Mississippi

Mississippi Emergency Management Agency

Phone: (601) 993-6362

https://www.msema.org/

Ohio

Ohio Emergency Management Agency

Phone: (614) 889-7150

https://ema.ohio.gov/help-center/contact-us

Tennessee

TN Emergency Management Agency

Phone: (615) 741-0001

https://www.tn.gov/tema.html

Texas

Texas Department of Emergency Management

Phone: (512) 424-2208

https://www.tdem.texas.gov/about/contact

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT STATE FIELD OFFICES

Arkansas

Little Rock Field Office

600 West Capitol Ave

Richard Arnold Sheppard US Courthouse

Room A400

Little Rock, AR 72201

Phone: (501) 918-5700

Field Office Director: Reginald D. Marable, Sr.

https://www.hud.gov/states/arkansas

Kentucky

Louisville Field Office

601 W Broadway, Room 110

Louisville, KY 40202

Phone: (502) 582-5251

Field Office Director: Charles E. President Jr.

https://www.hud.gov/states/kentucky

Mississippi

Jackson Field Office

100 W. Capitol Street, Suite 910

Jackson, MS 39269

Phone: (601) 965-4757

Field Office Director: Adrenace Williams

https://www.hud.gov/states/mississippi

Ohio

Cleveland Field Office

1001 Lakeside Ave, Suite 350

Cleveland, OH 44114

Phone: (216) 357-7900

Field Office Director: Kevin Laviano

https://www.hud.gov/states/ohio

Tennessee

Knoxville Field Office

US Department of Housing and Urban Development
John J. Duncan Federal Building
710 Locust Street, Suite 300
Knoxville, TN 37902-2526

Phone: (865) 545-4370

Field Office Director: Walter N. Perry

https://www.hud.gov/states/tennessee

Texas

Houston Field Office

1331 Lamar Street, Suite 550
Houston, TX 77010

Phone: (713) 718-3199

Field Office Director: Eric R. Cobb

Fort Worth Regional Office

307 W 7th Street, Suite 1000

Fort Worth, TX 76102

Phone: (817) 978-5965

San Antonio Field Office

615 E Houston Street

San Antonio, TX 78205

Phone: (210) 475-6800

https://www.hud.gov/states/texas

USDA RURAL DEVELOPMENT STATE OFFICES

Arkansas

700 West Capitol, Room 3416
Little Rock, AR 72201-3225

Phone: (501) 301-3216

https://www.rd.usda.gov/ar

Kentucky

771 Corporate Drive, Suite 200

Lexington, KY 40503

Phone: (859) 224-7300

https://www.rd.usda.gov/ky

Mississippi

100 W. Capitol Street, Suite 831

Jackson, MS 39269

Phone: (601) 965-4316

https://www.rd.usda.gov/ms

 

Ohio

200 North High Street, Room 507

Columbus, OH 43215

Phone: (614) 255-2400

https://www.rd.usda.gov/oh

 

Tennessee

441 Donelson Pike, Suite 310
Nashville, TN 37214

Phone: (615) 783-1300

https://www.rd.usda.gov/tn

Texas

101 South Main Street, Suite 102

Temple, Texas 76501

Phone: (254) 742-9700

https://www.rd.usda.gov/tx

Central Appalachia Floods Rural Response Guide

Central Appalachia Floods

In Eastern Kentucky rainfall began on Friday, February 14, 2025, which led to devastating flooding throughout the area over the weekend. The severe storms and flooding also impacted Southwest Virginia, Tennessee, and West Virginia. Thousands have been left without power after the storms. HAC offers the following resources with information for communities and organizations dealing with loss and damage from the recent flooding: Rural Resilience in the Face of Disaster site and Disaster Response for Rural Communities Guide 

In response to the flooding, President Trump approved an emergency declaration for the state of Kentucky. The action authorizes the Federal Emergency Management Agency (FEMA) and the Department of Homeland Security to coordinate disaster relief efforts. In addition to these resources, the Kentucky National Guard has assisted with the evacuation of residents. 

Resources for Individuals

If you or your family have been affected by the recent flooding, or wish to help victims, organizations like The American Red Cross, Appalachian Regional Healthcare (ARH) Foundation Relief Fund, and The United Way of Southern West Virginia have resources available. If you are in need of emergency, transient housing, you can text SHELTER and your Zip Code to 43362 (4FEMA) to find where the shelter closest to you is located. 

Apply for FEMA Assistance by registering online at www.DisasterAssistance.gov. FEMA Disaster Assistance Helpline answers questions about the help offered by FEMA, how to apply for assistance, or the information in your account. 

Toll-free helpline: 1-800-621-FEMA (3362) For hearing impaired callers only: 1-800-462-7585 (TTY) 1-800-621-3362 (Video Relay Service) Operators are multilingual and calls are answered seven days a week from 7 a.m. to 11 p.m. ET 

American Red Cross Disaster Service: For referrals and updates on Red Cross shelter services in your area, locate a local Red Cross office through: https://www.redcross.org/find-help or by calling 1-800-RED CROSS (1-800-733-2767) The Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support and health services like first aid. Trained Red Cross workers often meet one-on-one with families to develop individual plans and identify available resources to help aid recovery. 

EMERGENCY MANAGEMENT AGENCIES

Kentucky  

Kentucky Emergency Management  

Phone: (800) 255-2587 

https://kyem.ky.gov/Pages/contact.aspx 

 

Tennessee 

TN Emergency Management Agency  

Phone: (615) 741-0001 

https://www.tn.gov/tema.html  

 

Virginia 

Virginia Department of Emergency Management  

Phone: (804) 267-7600 

https://www.virginia.gov/agencies/department-of-emergency-management/ 

 

West Virginia  

West Virginia Emergency Management Division  

Phone: (304) 558-5380  

https://emd.wv.gov/Preparedness/Pages/Emergency-Information-.aspx 

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT STATE FIELD OFFICES

Kentucky 

Louisville Field Office 

601 W Broadway, Room 110 

Louisville, KY 40202 

Phone: (502) 582-5251 

 

Field Office Director: Charles E. President Jr.  

https://www.hud.gov/ky#LocalOffice 

 

Tennessee 

Knoxville Field Office 

US Department of Housing and Urban Development
John J. Duncan Federal Building
710 Locust Street, Suite 300
Knoxville, TN 37902-2526 

Phone: (865) 545-4370 

 

Field Office Director: Walter N. Perry 

https://www.hud.gov/states/tennessee#LocalOffice 

 

Virginia 

Richmond Field Office 

600 East Broad Street, 3rd Floor
Richmond, VA 23219-4920 

Phone: (800) 842-2610 

 

Field Office Director: Carrie S. Schmidt 

https://www.hud.gov/va#LocalOffice 

 

West Virginia 

Charleston Field Office 

414 Summers St 

Charleston, WV 25301 

Phone: (304) 347-7000 

 

Field Office Director: Julie Alston 

https://www.hud.gov/wv#LocalOffice 

USDA RURAL DEVELOPMENT STATE OFFICES

Kentucky 

771 Corporate Drive, Suite 200 

Lexington, KY 40503 

Phone: (859) 224-7300 

https://www.rd.usda.gov/ky 

Tennessee 

441 Donelson Pike, Suite 310
Nashville, TN 37214 

Phone: (615) 783-1300 

https://www.rd.usda.gov/tn 

Virginia 

1606 Santa Rosa Road, Suite 238
Richmond, VA  23229 

Phone: (804) 287-1500  

https://www.rd.usda.gov/va 

West Virginia 

1550 Earl Core Road, Suite 101 

Morgantown, WV 26505 

Phone: (800) 295-8228 

https://www.rd.usda.gov/wv 

HUD Extends Foreclosure Moratoriums in Areas Devastated by Hurricanes Helene and Milton


WASHINGTON – Today, the U.S. Department of Housing and Urban Development’s (HUD) Federal Housing Administration (FHA) announced it is extending through April 11, 2025, its foreclosure moratoriums for FHA-insured Single Family Title II forward and Home Equity Conversion Mortgages in Presidentially Declared Major Disaster Areas (PDMDAs) declared as a result of this past summer’s Hurricanes Helene and Milton. This extension provides borrowers affected by these catastrophic events with additional time to access federal, state, or local housing resources; to consult with a HUD-approved housing counselor; and/or to rebuild their homes.

“When disaster strikes, we know that families and communities need not only resources, but time to recover,” said HUD Agency Head Adrianne Todman. “Today, by extending our foreclosure moratorium, we continue the Biden-Harris Administration’s efforts to help those affected by the catastrophic Hurricanes Helene and Milton to repair and rebuild their homes, communities, and lives.”

When Hurricanes Helene and Milton occurred, FHA implemented automatic 90-day foreclosure moratoriums that required mortgage servicers to halt the initiation or completion of all foreclosure actions in PDMDAs on the date that each disaster was declared. FHA is extending the foreclosure moratoriums for all Hurricanes Helene and Milton PDMDAs, regardless of their declaration date, through April 11, 2025. FHA is also extending the deadline dates for servicers to perform certain legal actions related to foreclosure for an additional 180 days following the end of the foreclosure moratoriums.

“Because the consecutive Hurricanes Helene and Milton caused a great deal of damage and disruption, FHA believes it is appropriate to extend our foreclosure moratoriums by 120 days,” said Federal Housing Commissioner Julia Gordon. “This extension will provide more time for homeowners to review a range of options with their mortgage servicer if they are unable to resume regular mortgage payments due to the impact of the disaster.”

Borrowers with FHA-insured mortgages located in Hurricanes Helen and Milton PDMDAs should contact their mortgage or loan servicer immediately for assistance. Multiple options are available for those who cannot resume their regular mortgage payments yet. Borrowers can also obtain additional assistance in the following ways:

  • Visit the FHA Disaster Relief site or call the FHA Resource Center at 1-800-304-9320 to learn more about disaster relief options.
  • Contact a HUD-approved housing counseling agency. These agencies have counselors available to assist those impacted by natural disasters in determining assistance needs and identifying available resources. Homeowners can find a HUD-approved housing counseling agency online or use HUD’s telephone look-up tool by calling (800) 569-4287. The telephone look-up tool includes access to information in more than 250 different languages. Borrowers do not have to have an FHA-insured mortgage to meet with a HUD-approved housing counseling agency. There is never a fee for foreclosure prevention counseling.
  • For borrowers whose homes are destroyed or damaged to an extent that requires reconstruction or complete replacement, contact an FHA-approved lender about FHA’s Section 203(h) program. This program provides 100 percent financing for eligible homeowners to rebuild their home or purchase a new one.
  • For borrowers seeking to purchase and/or repair a home that has been damaged, contact an FHA-approved lender about FHA’s Section 203(k) loan program. This program allows individuals to finance the purchase or refinance of a house, as well as the costs of repair or renovation, through a single mortgage.

Hurricane Helene Disaster Guide

Hurricane Helene made an impact in northwestern Florida on Thursday night, September 26, 2024 as a Category 4 storm. The hurricane made its way through Florida’s Gulf Coast to Tennessee. There are reports of destruction, power outages, and flooding that reaches over 600 miles. HAC offers the following resources with information for communities and organizations dealing with loss and damage from Hurricane Helene: Rural Resilience in the Face of Disaster site and Disaster Response for Rural Communities Guide.

At President Biden’s direction this past weekend, the FEMA Administrator has begun to survey the damages with local and state officials in Florida, Georgia, North Carolina, and Tennessee. The President approved Major Disaster declarations for the states of Florida and North Carolina which allows survivors to immediately access funds and resources for their recovery. Emergency declarations were also stated for Florida, North Carolina, South Carolina, Tennessee, Georgia, Virginia, and Alabama. These emergency declarations allow FEMA to provide direct Federal support and other protective measures to affected states.

On Sunday, September 29, 2024, more than 3,300 rescue personnel were deployed across the Federal workforce. These resources are deployed to support relief efforts across the effected states and to address unmet needs. Though Hurricane Helene is no longer active, many are still without power and are in the process of seeking safety.

If you or your family has been affected by Hurricane Helene, or wish to help victims of the hurricane, organizations like All Hands and Hearts, The American Red Cross, and Americares all have resources available. If you are in need of emergency, transient housing, you can text SHELTER and your Zip Code to 43362 (4FEMA) to find where the shelter closest to you is located

Apply for FEMA Assistance by registering online at www.DisasterAssistance.gov. FEMA Disaster Assistance Helpline answers questions about the help offered by FEMA, how to apply for assistance, or the information in your account.

Toll-free helpline: 1-800-621-FEMA (3362) For hearing impaired callers only: 1-800-462-7585 (TTY) 1-800-621-3362 (Video Relay Service) Operators are multilingual and calls are answered seven days a week from 7 a.m. to 11 p.m. ET

American Red Cross Disaster Service: For referrals and updates on Red Cross shelter services in your area, locate a local Red Cross office through: https://www.redcross.org/find-help or by calling 1-800-RED CROSS (1-800-733-2767) The Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support and health services like first aid. Trained Red Cross workers often meet one-on-one with families to develop individual plans and identify available resources to help aid recovery.

Watch “Preparing your Organization for Disaster: A Guide to Rural Resilience” Webinar

EMERGENCY MANAGEMENT AGENCIES

Alabama

Alabama Emergency Management Agency

Phone: 205-280-2200

https://ema.alabama.gov/contacts/

Georgia

Georgia Emergency Management and Homeland Security Agency

935 United Ave. SE

Atlanta, GA 30316-0055

Phone: 404-635-7200

https://gema.georgia.gov/locations

Florida

Florida Division of Emergency Management

2555 Shumard Oak Blvd.

Tallahassee, Florida 32399-2100

Phone: 850-815-4000

https://www.floridadisaster.org/

North Carolina

North Carolina Emergency Management

Phone: 919-825-2500

https://www.ncdps.gov/our-organization/emergency-management

Tennessee

TN Emergency Management Agency

Phone: 615-741-0001

https://www.tn.gov/tema.html

South Carolina

South Carolina Emergency Management Division

Phone: 803-737-8500

https://www.scemd.org/

Virginia

Virginia Department of Emergency Management

Phone: 804-267-7600

https://www.virginia.gov/agencies/department-of-emergency-management/

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT STATE FIELD OFFICES

Alabama

Birmingham Field Office

417 20th Street North, Suite 700
Birmingham, AL 35203

Phone: (205) 731-2630

Field Office Director: Kenneth E. Free

https://www.hud.gov/states/alabama/offices

Georgia

Atlanta Regional Office

Martin Luther King Jr. Federal Building (MLK FOB)
77 Forsyth Street SW
Atlanta, GA 30303

Phone: (404) 331-5136

Georgia Field Office Director: Shea Johnson

https://www.hud.gov/states/georgia/offices

Florida

Miami Field Office
Brickell Plaza Federal Building
909 SE First Avenue, Room 500
Miami, FL 33131-3028

Phone: (305) 536-4456

Acting Field Office Director: Tiffany Cobb

Jacksonville Field Office

Charles East Bennett Federal Building

400 West Bay Street, Suite 1015

Jacksonville, FL 32202

Phone: (904) 232-2627

Field Office Director: Alesia Scott-Ford

https://www.hud.gov/states/florida/offices

North Carolina

Greensboro Field Office

Asheville Building
1500 Pinecroft Road, Suite 401
Greensboro, NC 27407-3838

Phone: (336) 547-4000

Field Office Director: Lorenzo Claxton

https://www.hud.gov/states/north_carolina/offices

 

Tennessee

Knoxville Field Office

US Department of Housing and Urban Development
John J. Duncan Federal Building
710 Locust Street, Suite 300
Knoxville, TN 37902-2526

Phone: (865) 545-4370

Field Office Director: Walter N. Perry

https://www.hud.gov/states/tennessee/offices

 

South Carolina

Columbia Field Office
Strom Thurmond Federal Building
1835 Assembly Street, 13th Floor
Columbia, SC 29201-2480

Phone: (803) 765-5592

Field Office Director: Kristine G. Foye

https://www.hud.gov/states/south_carolina/offices

Virginia

Richmond Field Office

600 East Broad Street, 3rd Floor
Richmond, VA 23219-4920

Phone: (800) 842-2610

Field Office Director: Carrie S. Schmidt

https://www.hud.gov/states/virginia/offices

USDA RURAL DEVELOPMENT STATE OFFICES

Alabama

4121 Carmichael Road, Suite 601
Montgomery, AL 36106

Phone: 334-279-3400

https://www.rd.usda.gov/al

Georgia

355 East Hancock Avenue, Room 300

Athens, Ga 30601

Phone: 404- 635-7200

https://www.rd.usda.gov/ga/georgia-contacts

Florida

4500 NW 27th Avenue

Suite D-2

Gainesville, FL 32606

Phone: 352-338-3400

https://www.rd.usda.gov/fl-vi

North Carolina

4405 Bland Road, Suite 260

Raleigh, NC 27609

Phone: 919-873-2000

https://www.rd.usda.gov/nc

Tennessee

441 Donelson Pike, Suite 310
Nashville, TN 37214
Phone: 615-783-1300

https://www.rd.usda.gov/tn/tennessee-contacts

South Carolina

Strom Thurmond Federal Building

1835 Assembly Street, Room 1007

Columbia, SC 29201

Phone: 803-765-5163

https://www.rd.usda.gov/sc

Virginia

1606 Santa Rosa Road, Suite 238
Richmond, VA  23229
Phone: 804-287-1500

https://www.rd.usda.gov/va/virginia-contacts

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT STATE FIELD OFFICES

Alabama

Birmingham Field Office

417 20th Street North, Suite 700
Birmingham, AL 35203

Phone: (205) 731-2630

Field Office Director: Kenneth E. Free

https://www.hud.gov/states/alabama/offices

Georgia

Atlanta Regional Office

Martin Luther King Jr. Federal Building (MLK FOB)
77 Forsyth Street SW
Atlanta, GA 30303

Phone: (404) 331-5136

Georgia Field Office Director: Shea Johnson

https://www.hud.gov/states/georgia/offices

Florida

Miami Field Office
Brickell Plaza Federal Building
909 SE First Avenue, Room 500
Miami, FL 33131-3028

Phone: (305) 536-4456

Acting Field Office Director: Tiffany Cobb

Jacksonville Field Office

Charles East Bennett Federal Building

400 West Bay Street, Suite 1015

Jacksonville, FL 32202

Phone: (904) 232-2627

Field Office Director: Alesia Scott-Ford

https://www.hud.gov/states/florida/offices

North Carolina

Greensboro Field Office

Asheville Building
1500 Pinecroft Road, Suite 401
Greensboro, NC 27407-3838

Phone: (336) 547-4000

Field Office Director: Lorenzo Claxton

https://www.hud.gov/states/north_carolina/offices

 

Tennessee

Knoxville Field Office

US Department of Housing and Urban Development
John J. Duncan Federal Building
710 Locust Street, Suite 300
Knoxville, TN 37902-2526

Phone: (865) 545-4370

Field Office Director: Walter N. Perry

https://www.hud.gov/states/tennessee/offices

 

South Carolina

Columbia Field Office
Strom Thurmond Federal Building
1835 Assembly Street, 13th Floor
Columbia, SC 29201-2480

Phone: (803) 765-5592

Field Office Director: Kristine G. Foye

https://www.hud.gov/states/south_carolina/offices

Virginia

Richmond Field Office

600 East Broad Street, 3rd Floor
Richmond, VA 23219-4920

Phone: (800) 842-2610

Field Office Director: Carrie S. Schmidt

https://www.hud.gov/states/virginia/offices

Hurricane Fiona Disaster Guide

Información en español aqui.

Hurricane Fiona hit Puerto Rico’s southwest coast on Sunday, September 18, 2022 as a Category 1 storm. As the hurricane makes its way towards the Dominican Republic, the territory is still experiencing devastating flooding, power outages, massive landslides, and heavy rain, with as much as 30 inches of rain fall in some areas. President Joe Biden has declared a state of emergency and Puerto Rico’s governor Pedro Pierluisi says the government is working closely with FEMA as they continue to assess the damage. HAC offers the following resources with information for nonprofits dealing with loss and damage from Hurricane Fiona: Rural Resilience in the Face of Disaster site and Disaster Response for Rural Communities Guide.

Puerto Rican Officials have stated that the territory has shelters available for those that have been displaced by the storm. Although the island’s National Guard is currently conducting rescue operations, Governor Pierluisi urges residents to remain in their homes and shelters as officials work to respond to those in need.

If you or your family has been affected by Hurricane Fiona, or wish to help victims of the hurricane, organizations like Con PR Metidos, Red Cross, and Americares all have resources available. If you are in need of emergency, transient housing, you can text SHELTER and your Zip Code to 43362 (4FEMA) to find where the shelter closest to you is located.

Apply for FEMA Assistance by registering online at www.DisasterAssistance.gov. FEMA Disaster Assistance Helpline answers questions about the help offered by FEMA, how to apply for assistance, or the information in your account.
Toll-free helpline: 1-800-621-FEMA (3362)
For hearing impaired callers only:
1-800-462-7585 (TTY)
1-800-621-3362 (Video Relay Service)
Operators are multilingual and calls are answered seven days a week from 7 a.m. to 11 p.m. ET

American Red Cross Disaster Service: For referrals and updates on Red Cross shelter services in your area, locate a local Red Cross office through: https://www.redcross.org/find-help or by calling 1-800-RED CROSS (1-800-733-2767).
The Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support and health services like first aid. Trained Red Cross workers often meet one-on-one with families to develop individual plans and identify available resources to help aid recovery.

 

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT FIELD OFFICE

Puerto Rico
San Juan Field Office
235 Federico Costa Street, Suite 200, San Juan, PR 00918
Phone: +1 787-274-5846
Director: Efraín Maldonado

 

USDA RURAL DEVELOPMENT  FIELD OFFICE
Camuy Sub-Area Office
EDIF 654 Plaza Suite 601
654 Ave. Munoz Rivera
San Juan, PR  00918-4129
Phone: (787) 766-5095
Director: Luis R. Garcia

 

STATE EMERGENCY MANAGEMENT AGENCIES

Central Office
Sr. Nino Correa Filomeno
Comisionado Interino
Email: ncorrea@prema.pr.gov
Phone: 787-724-0124

San Juan Zone
Zone Director: Sr. Jaime González
Email: jgonzalez@prema.pr.gov
Phone: 787-294-0277

Vega Baja Zone
Zone Director: Sr. Víctor Sánchez Rivera
Email: vsanchez@prema.pr.gov
Phone: 787-965-7770

Arecibo Zone
Zone Director: Sr. Juan C. Santos Santos
Email: aperez@prema.pr.gov
Phone: 787-878-9454

Aguadilla Zone
Zone Director: Sr. Elvis Morales
Email: emorales@prema.pr.gov
Phone: 787-882-6871

Mayagüez Zone
Zone Director: Sr. Alberto Trabal Alicea
Email: atrabal@prema.pr.gov
Phone: 787-833-7272

Ponce Zone
Zone Director: Sr. Paul D. Fourquet
Email: pfourquet@prema.pr.gov
Phone: 787-844-1763

Guayama Zone
Zone Director: Sr. Carlos A. Reyes
Email: careyes@prema.pr.gov
Phone: 787-864-1600

Caguas Zone
Zone Director: Sr. George L. Pacheco
Email: gpacheco@prema.pr.gov
Phone: 787-656-9643

Humacao Zone
Zone Director: Sr. Orlando Díaz flores
Email: odiaz@prema.pr.gov 
Phone: 787-852-4044

Ceiba Zone
Zone Director: Sr. Francisco Bruno Orellano
Email: fbruno@prema.pr.gov
Phone: 787-863-3330

 

HUD CDBG-DR grantees surveyed

Bipartisan Policy Center surveyed CDBG-DR grantees to better support communities as they recover from disasters. Takeaways include almost all respondents found CDBG-DR funding to be somewhat or very important to their state or community’s recovery and 69 percent of survey respondents say that housing is the unmet need that CDBG-DR funding has been most important in addressing. See survey results.

Eastern Kentucky Flooding Disaster Guide

Since July 26th southeastern Kentucky has seen some of the worst flooding in the state’s history, according to Kentucky Gov. Andy Beshear. The region has received about 12 inches of rain with another two expected on Friday. So far 15 fatalities have been reported and hundreds are trapped in flooded areas. Hundreds of homes are expected to be destroyed by this flood, along with vital infrastructure in many towns and rural areas. This disaster is ongoing, and the full impacts have not been assessed yet. HAC offers the following guide as a source of information for individuals and families dealing with direct housing loss and damage from the rain and flooding. For more information, please see HAC’s disaster resources: Rural Resilience and Disaster Response for Rural Communities Guide.

If your house is inaccessible or currently uninhabitable, emergency, transient housing will likely be made available to provide immediate shelter for those in need. Organizations and resources available to assist with emergency transient housing in previous similar disasters include the Red Cross, Salvation Army, Church World Service, Mennonite Disaster Service, and state- and city-run emergency shelters. If you are in need of emergency, transient housing, you can text SHELTER and your Zip Code to 43362 (4FEMA) to find where the shelter closest to you is located.

FEMA makes available temporary assistance funding for residents of counties affected by flooding. Temporary assistance can include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster. To see if you are eligible for funding, you can apply online at https://www.disasterassistance.gov/ or call FEMA’s toll-free helpline at 1-800-621-FEMA(3362). When applying, make sure to have a pen and paper as well as the following information: your social security number, current and pre-disaster address, a telephone number where you can be contacted, insurance information, total household income, a routing and account number from your bank if you are interested in having disaster assistance funds transferred directly into your bank account, and a description of your losses that were caused by the disaster.

Tips

Please keep in mind the following safety protocols for flooding:

  • Only call 911 if you have an immediate need for medical attention or evacuation assistance.
  • If you can’t get through to 911 on first try, keep calling.
  • DO NOT DRIVE through high water and DO NOT DRIVE AROUND BARRICADES! Just 2 feet of water can sweep your vehicle away.
  • DO NOT WALK through flood waters. Just 6 inches of moving water can knock you down.
  • If your home floods, STAY THERE. You are safer at home than trying to navigate flooded streets on foot.
  • If floodwaters rise around your car but the water is NOT MOVING, abandon the car and move to higher ground. Do not leave the car and enter MOVING water.
  • STAY AWAY from streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.
  • MOVE important items – especially important documents like insurance policies – to the highest possible floor. This will help protect them from flood damage.
  • DISCONNECT electrical appliances and do not touch electrical equipment if you are wet or standing in water. You could be electrocuted.

This flooding event is a reminder that all residents in this area should carry flood insurance. Contact your insurance agent for more information about purchasing flood insurance or visit the National Flood Insurance Program at www.fema.gov/national-flood-insurance-program or call 1-888-379-9531. Please keep in mind that new insurance policies take 30 days to go into effect.

If your home has experienced damage, remember to check the outside of your home before you enter. Look for loose power lines, broken or damaged gas lines, foundations cracks, missing support beams, or other damage. It may be safest to ask a building inspector or contractor to check the structure before you enter. Do not force jammed doors open, as they may be providing needed support to the rest of the home. Sniff for gas to ensure there are no natural or propane gas leaks. If you do have a propane tank system, make sure to turn off all valves and contact a propane supplier to check the system before you use it again. Check floors and ceilings to ensure they are not sagging from water damage. This can be especially hazardous. Take photographs of any damage as you may need them for insurance claims or FEMA claims later on.

Resources

Apply for FEMA Assistance by registering online at www.DisasterAssistance.gov. FEMA Disaster Assistance Helpline answers questions about the help offered by FEMA, how to apply for assistance, or the information in your account.

Toll-free helpline: 1-800-621-FEMA (3362)
For hearing impaired callers only:
1-800-462-7585 (TTY)
1-800-621-3362 (Video Relay Service)
Operators are multilingual and calls are answered seven days a week from 7 a.m. to 11 p.m. ET

American Red Cross Disaster Service: For referrals and updates on Red Cross shelter services in your area, locate a local Red Cross office through: https://www.redcross.org/find-help or by calling 1-800-RED CROSS (1-800-733-2767)
The Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support and health services like first aid. Trained Red Cross workers often meet one-on-one with families to develop individual plans and identify available resources to help aid recovery.

STATE HOUSING AGENCY
Kentucky Housing Corporation
1231 Louisville Road, Frankfort, KY 40601
Phone:502-564-7630
Phone: 800-633-8896 (KY only)
https://www.kyhousing.org

HUD STATE FIELD OFFICE

Gene Snyder Courthouse
601 W. Broadway, Room 110
Louisville, KY 40202
Phone: (502) 582-5251
Fax: (502) 582-6074
TTY: (800) 648-6056
Email: Customer Service

USDA RURAL DEVELOPMENT STATE OFFICE

Thomas Carew, State Director
771 Corporate Drive, Suite 200
Lexington, KY 40503
Phone: (859) 224-7300
Fax: (855) 661-8335
https://www.rd.usda.gov/ky

STATE EMERGENCY MANAGEMENT AGENCY
Kentucky Emergency Management
100 Minuteman Pkwy, Frankfort, KY 40601
Phone: (800) 255-2587
https://kyem.ky.gov/Pages/default.aspx

Middle Tennessee Flooding Disaster Guide

On August 21, 2021, record-breaking rain (17 inches in 24 hours) caused major flooding in Middle Tennessee and at least 22 fatalities in Humphreys County. Roads, telephone lines, cars, and home foundations were washed away. HAC offers the following guide as a source of information for individuals and families dealing with direct housing loss and damage from the storm. For more information, please see HAC’s report: Picking up the Pieces: Restoring Rural Housing and Communities After a Disaster and Disaster Response for Rural Communities Guide.

If your house is inaccessible or currently uninhabitable, emergency, transient housing will likely be made available to provide immediate shelter for those in need. Organizations and resources available to assist with emergency transient housing in previous similar disasters include the Red Cross, Salvation Army, Church World Service, Mennonite Disaster Service, and state- and city-run emergency shelters. If you are in need of emergency, transient housing, you can text SHELTER and your Zip Code to 43362 (4FEMA) to find where the shelter closest to you is located.

FEMA makes available temporary assistance funding available for residents of counties affected by natural disasters. Temporary assistance can include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster. To see if you are eligible for funding, you can apply online at https://www.disasterassistance.gov/ or call FEMA’s toll-free helpline at 1-800-621-FEMA(3362). When applying, make sure to have a pen and paper as well as the following information: your social security number, current and pre-disaster address, a telephone number where you can be contacted, insurance information, total household income, a routing and account number from your bank if you are interested in having disaster assistance funds transferred directly into your bank account, and a description of your losses that were caused by the disaster.

Tips

Please keep in mind the following safety protocols for flooding:

  • Only call 911 if you have an immediate need for medical attention or evacuation assistance.
  • If you can’t get through to 911 on first try, keep calling.
  • DO NOT DRIVE through high water and DO NOT DRIVE AROUND BARRICADES! Just 2 feet of water can sweep your vehicle away.
  • DO NOT WALK through flood waters. Just 6 inches of moving water can knock you down. 4
  • If your home floods, STAY THERE. You are safer at home than trying to navigate flooded streets on foot.
  • If floodwaters rise around your car but the water is NOT MOVING, abandon the car and move to higher ground. Do not leave the car and enter MOVING water.
  • STAY AWAY from streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.
  • MOVE important items – especially important documents like insurance policies – to the highest possible floor. This will help protect them from flood damage.
  • DISCONNECT electrical appliances and do not touch electrical equipment if you are wet or standing in water. You could be electrocuted.

This flooding event is a reminder that all residents in this area should carry flood insurance. Contact your insurance agent for more information about purchasing flood insurance or visit the National Flood Insurance Program at www.fema.gov/national-flood-insurance-program or call 1-888-379-9531. Please keep in mind that new insurance policies take 30 days to go into effect.

If your home has experienced damage, remember to check the outside of your home before you enter. Look for loose power lines, broken or damaged gas lines, foundations cracks, missing support beams, or other damage. It may be safest to ask a building inspector of contractor to check the structure before you enter. Do not force jammed doors open, as they may be providing needed support to the rest of the home. Sniff for gas to ensure there are no natural or propane gas leaks. If you do have a propane tank system, make sure to turn off all valves and contact a propane supplier to check the system before you use it again. Check floors and ceilings to ensure they are not sagging from water damage. This can be especially hazardous. Take photographs of any damage as you may need them for insurance claims or FEMA claims later on.

Resources

Apply for FEMA Assistance by registering online at www.DisasterAssistance.gov. FEMA Disaster Assistance Helpline answers questions about the help offered by FEMA, how to apply for assistance, or the information in your account.

Toll-free helpline: 1-800-621-FEMA (3362)
For hearing impaired callers only:
1-800-462-7585 (TTY)
1-800-621-3362 (Video Relay Service)
Operators are multilingual and calls are answered seven days a week from 7 a.m. to 11 p.m. ET

American Red Cross Disaster Service: For referrals and updates on Red Cross shelter services in your area, locate a local Red Cross office through: https://www.redcross.org/find-help or by calling 1-800-RED CROSS (1-800-733-2767)
The Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support and health services like first aid. Trained Red Cross workers often meet one-on-one with families to develop individual plans and identify available resources to help aid recovery.

STATE HOUSING AGENCIES

Tennessee
Tennessee Housing Development Agency
502 Deaderick Street, Third Floor
Nashville, TN 37243
Phone: (615) 815-2200
Fax: (615) 564-2700
https://www.thda.org

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT STATE FIELD OFFICES

Tennessee
John J. Duncan Federal Building
710 Locust Street, SW 3rd Floor
Knoxville, TN 37902-2526
Phone: (865) 545-4370

Nashville Field Office
235 Cumberland Bend
Suite 200
Nashville, TN 37228-1803
Phone: (615) 515-8510
Director: Sernorma L. Mitchell

USDA RURAL DEVELOPMENT STATE OFFICES

Tennessee
Jim Tracy, State Director
441 Donelson Pike, Suite 310
Nashville, TN  37214
Voice: (615) 783-1300
Fax: (855) 776-7057
www.rd.usda.gov/tn

STATE EMERGENCY MANAGEMENT AGENCIES

Region 4 (Mississippi and Tennessee)
Federal Emergency Management Agency
3003 Chamblee Tucker Road
Atlanta, GA 30341
Main Number: 770-220-5200
Fax Number: 770-220-5230

 

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