By registering for and/or attending a Housing Assistance Council (HAC) Training Event, all attendees agree to be bound by, and comply with, these Terms and Conditions. It is the attendee’s responsibility to read and understand these Terms and Conditions.

1. Registration.  Registration is required for attendance at a HAC Training Event. The registration entitles each attendee to one place at the training.
   • Registration Fee. When a registration fee is charged, the fee includes (only) the cost of course material, training participation, access to all educational sessions, informal networking sessions, and meals described in the agenda. It excludes the cost of travel and boarding.

2. Personal Information. Participants contact information, including: full name, job title, organization name, business address, phone number and email address, will be kept in the HAC contact databases and made available to other attendees through the conference app and printed attendee list.  Attendees requesting to opt-out of sharing contact information with other attendees may do on the registration portal, or by contacting the Training Coordinator.  HAC does not record or store credit card information.
3. Usage of Photographic and Video Material.  HAC takes audio, video and photographic material of speakers and participants at events. In registering for the Training, you acknowledge that we may include images of yourself intact or in part for material used in various publications, press releases, promotional activities, or other related endeavors. This material may also appear on the HAC’s web page or related social media pages.
4. Electronic Communication. By registering, you agree to receive electronic communication in the form of HAC news subscription, as well as information about other HAC events, training and products.
5. Social Media. HAC welcomes and encourages the use of social media by participants. As a courtesy to other members, as well as to presenters at such events, we ask that you follow accepted social media etiquette.
   • Use the #HACTrainings hashtag as communicated during the event for any related tweets.
   • Remember that unpublished data presented at the training should be regarded as confidential, and should not be published.
   • Tweet about the training (without sharing unpublished information or data).
   • Be respectful in tone and content.

6. Payment.  Please note that payment of all fees must be made in full and in cleared funds within 30 days of the submission of your registration. If you submit your registration less than 30 days prior to the first day of an event, then payment of all fees must be made in full prior to attending the event. Participants whose fees have not been paid by the start of the event shall be required to pay on-site.  Payments can be made using one of the following methods:
   • Check made payable to the Housing Assistance Council and posted to 1025 Vermont Ave NW, Ste 606, Washington DC 20005.
   • Credit card transactions may be made using Visa, MasterCard, American Express, or Discover, or through the registration portal.

7. Cancellation, Substitution and Refund Policy.  Modifications, cancellations, and substitutions to registrations are time conditional as follows:
   • HAC will issue refunds with a written request received 10 or more working days prior to the event start date. Unfortunately, refund requests submitted within less than 10 days prior to the start of an event will not be honored. All refunds are subject to a $50 service fee.
   • Substitutions may be made with no penalty using the registration portal. Cancellations can be made at the registration portal.
   • All refunds (less the applicable $50 service fee) will be processed in the same manner as the original payment.

8. Force Majeure. HAC reserves the right to defer or cancel Training Event (without liability to the Applicant) in the event of a Force Majeure.  If HAC cancels the event pursuant to clause HAC will refund the attendee, the Registration Fee. Force Majeure may include any cause which results in the failure or delay in the performance of either party’s obligations under the Agreement which arises from or is attributable to circumstances beyond the reasonable control of the defaulting party including without limitation acts of God, pandemic, epidemic, quarantine, war (declared or undeclared) strikes, labor disputes, labor unrest, governmental regulation, civil disturbance, terrorism, disaster, fire, earthquakes, hurricanes, unreasonable extreme inclement weather, curtailment of transportation facilities, public utility failure, breakdown of webhost, breakdown of internet service provider, changes in laws and regulations, declaration of a “high” or “severe” risk of terrorist attack or any other comparable condition making it inadvisable, illegal or impossible for either party to perform its obligations hereunder.
9. Indemnification. The attendee by accepting these Terms and Conditions hereby indemnifies the Housing Assistance Council against and holds it harmless from all or any loss or damage, injury, actions, proceedings or claims arising from any act or omission of HAC during the course of the event
10. Governing law. This Agreement shall be governed and construed in accordance with the law of Washington DC. Should you require clarification on any aspect of the event, or these terms and conditions please contact the Training Coordinator.